Press Release
November 17, 2021
Daiichi Kosho Co., Ltd.
Big Echo conducts a joint survey with Rissho University on online classes.
Many voices express dissatisfaction with the internet environment for online classes at home.
The 'Student Support Campaign' starts from November 17th.
Daiichi Kosho Co., Ltd. conducted a joint survey targeting 872 students taking online classes at Rissho University, focusing on issues such as communication disruptions and challenges unique to online learning. The survey revealed that students face various concerns as online classes are implemented.
The survey results showed that one in two students expressed dissatisfaction with the internet environment for online classes taken at home. Furthermore, 83% of students indicated that they would like to use an affordable space for online classes if available.
In response to this, our company will launch the 'Student Support Campaign' from November 17 to March 31, 2022, allowing students to easily use Big Echo rooms as spaces for online classes.
Big Echo is equipped with free Wi-Fi available in all stores and rooms, ensuring a comfortable communication environment. Additionally, as part of infection prevention measures, ventilation systems and CO2 sensors have been installed, along with thorough disinfection and cleaning, allowing for safe use.
■ Big Echo 'Student Support Campaign'
- Implementation period:
- November 17, 2021 – March 31, 2022
- Participating stores:
- All Big Echo stores *1
- overview :
- With the telework plan, which includes free Wi-Fi, free power outlets, and unlimited soft drinks, students can receive a 20% discount on room fees by presenting their student ID.
- Rates (60 minutes)*2:
- 1–5 people: 400 yen per person
6 or more people: 2,000 yen per room
*1 Kasai store excluded
*2 Rates after applying the campaign discount
[Survey on University Students' Classes and Lives During the COVID-19 Pandemic] Topics
① Regarding the question of whether students prefer online or offline classes
The results were: 'Online classes' 44%, 'Either is fine' 32%, and 'Offline classes' 24%.
② It was revealed that one in two students is dissatisfied with the internet environment for online classes taken at home.
Some second-year respondents mentioned, 'I don't know because I haven't experienced offline classes much.'
➂ 83% of students responded that they would like to use an affordable space for online classes if available.
Additionally, the most desired service for such class spaces was Wi-Fi, followed by charging stations and cable rentals.
④ Regarding current part-time jobs, about one in three students (27%) reported that their shifts were reduced due to the COVID-19 pandemic.
⑤ Students working to save on living expenses during the COVID-19 pandemic mentioned efforts such as 'conserving electricity and water' and 'avoiding impulse purchases.'
■ Related Sites
Big Echo Student Support Campaign: https://big-echo.jp/campaign/telework_student/
Big Echo Telework Plan: https://big-echo.jp/officebox/
We will continue to develop better services with the aim of improving customer satisfaction.
[Summary of the fact-finding survey on the classes and lives of university students during the Corona disaster]
- Research methodology:
- internet
- Survey period:
- November 2021
- Survey target:
- 872 male and female students in their teens to twenties from Rissho University (first to fourth year students)
① Which do you prefer, online classes or offline classes?
The results were 44% for 'online classes', 32% for 'either is fine', and 24% for 'offline classes'.
It became clear that students of all grades prefer online classes.
“Which do you prefer, online classes or offline classes?” (n=872)
② One in two people answered that they are dissatisfied with the internet environment for online classes taken at home.
In response to the question “Where do you take online classes?”, 98% of students answered “at home or at their parents' house”.
Among students taking online classes at home or at their parents' house, about one in two (53%) answered that they are dissatisfied with the internet environment for online classes taken at home when asked “What do you find inconvenient about taking online classes compared to offline classes? (multiple answers allowed)”.
While many students prefer online classes, there are also many who feel that their understanding of the content is low.
It became clear that many students find the need for a comfortable internet environment inconvenient and are troubled by it.
“Where do you take online classes?”
(n=872)
“When taking online classes, compared to offline classes,
please tell us what you find inconvenient”
(n=854, multiple answers allowed)
➂ 83% of students responded that they would like to use an affordable space for online classes if available.
Also, the most desired service in such a class space was Wi-Fi, followed by all-you-can-drink and cord rental.
In response to the question “Would you like to use a cheap space for online classes if available?”, 83% of students answered “I strongly agree” or “I somewhat agree”. Also, the most desired service in such a class space was Wi-Fi, followed by all-you-can-drink and cord rental. Among the respondents, there were also voices for “chairs and desks of appropriate height” and “copiers”, which are difficult for students to prepare additionally.
”A cheap space for online classes
Would you like to use it if available?” (n=872)
What kind of services would you like to have in that space?
(e.g., all-you-can-drink, Wi-Fi, cord rental)
(n=872, multiple answers allowed)
④ Regarding their current part-time jobs, about one in three students (27%) answered that their shifts have decreased due to the COVID-19 pandemic.
In response to the question “Have your shifts or part-time job income decreased due to the COVID-19 pandemic?”, about one in three (27%) answered “My shifts have decreased”. Among those who answered “decreased”, the most were students engaged in food and beverage jobs.
Part-time jobs that students with decreased income are engaged in (n=242, multiple answers allowed)
⑤ Students working on saving living expenses due to the COVID-19 pandemic also answered “trying to save electricity and water” and “avoiding impulse purchases”.
In response to the question “Are you working on saving living expenses due to the COVID-19 pandemic? If so, please tell us what you are doing”, the following answers were given.
- Don't buy unnecessary things
- Keep a household account book
- Strive to conserve electricity and water
- Stay home