Press Release

March 9, 2021
Daiichi Kosho Co., Ltd.

　Daiichi Kosho Co., Ltd. conducted a survey on the actual conditions of work styles at home and telework spaces to highlight the changes in work styles brought about by the introduction of telework and the promotion of staggered commuting.

　The survey targeted those who have used telework spaces outside their homes. It revealed that 1 in 4 people in their 20s have teleworked in the "bathroom" at home. Furthermore, 16% of people in their 20s reported having teleworked in the "toilet," indicating that telework is being conducted in various places at home.
　 The highest satisfaction with telework spaces outside the home was "hotel (37%)", followed by "karaoke box (30%)" and "café (26%)". Additionally, regarding work efficiency compared to home, 45% of people reported increased efficiency using telework spaces, with an average improvement of 34%.

　As part of our efforts to reform work styles and improve productivity, we have been offering "Big Echo" karaoke rooms as telework spaces since 2017. We will continue to aim for higher customer satisfaction and provide better services.

[Survey Overview on Telework Spaces]

Research methodology:

internet

Survey period:

Conducted in February 2021

Survey participants:

300 men and women, aged 20 to 50 (20s, 30s, 40s, 50s: 75 people each)

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  When using the survey results of this release, please clearly state 'Survey by Daiichi Kosho Co., Ltd.'

In response to the question, "What are your concerns about teleworking from home?", the most common concern was "I can't concentrate."
Surprisingly, when viewed by age group, those in their 50s were the most numerous, with 53% of them experiencing difficulties concentrating on telework at home. Following the 50s, the second most numerous group was those in their 30s (49%), followed by those in their 20s (46%), and the least number of responses came from those in their 40s (45%). Comparing the lowest, the 40s, with the 50s, there was a difference of 8%.

In response to the question, "What are your concerns about teleworking from home?"
Percentage by age group who answered "I can't concentrate" (n=300)

Regarding places at home where telework has been done, the top locations for those in their 20s were 'living room (66%)', 'own room (62%)', followed by 'bathroom (24%)' in third place, revealing that one in four have teleworked from the bathroom.
Additionally, 16% of those in their 20s reported having teleworked from the 'toilet', indicating they are exploring various places at home for a more comfortable environment.

Please tell us the places at home where you have teleworked (n=300, multiple answers allowed)

The top reasons for using telework spaces included 'to create a clear distinction (36%)' and 'lack of a good communication environment (30%)'. The top benefits were 'can create a clear distinction (42%)', 'can concentrate (42%)', and 'communication environment (32%)', indicating that the purpose of using telework spaces is being achieved.

Hotels and karaoke boxes ranked high because they offer private rooms, eliminating concerns about surrounding noise and information leaks, allowing use without worrying about seats or time.

In response to the question 'Please tell us your satisfaction with telework spaces',
The percentage who answered 'very satisfied'
(n=300, multiple answers allowed)

In response to the question, "Did your work efficiency improve when using a telework space compared to working from home?", 45% of respondents answered "Yes." Those who reported an improvement indicated that their work efficiency increased by an average of 34%.

When using telework spaces,
did your work efficiency improve compared to home? (n=300)

The items people want to borrow in telework spaces are: 1st place 'Charger (82 people)', 2nd place 'Monitor (38 people)', 3rd place 'Humidifier (29 people)'. The demand for charger rentals is overwhelmingly in first place.
There were also requests for the rental of infection prevention items such as humidifiers and air purifiers.

Please tell us what items would be good to rent in telework spaces
(n=300, multiple answers allowed)

Other rental requests included wet wipes, foot heaters, neck pillows, stylus pens, slippers, towels, and deodorants.

■About Big Echo's telework plan

　As part of its efforts to reform work styles and improve productivity, Big Echo launched a telework plan in April 2017 at approximately 500 stores nationwide ^*1 It is deployed in. In a private room unique to a karaoke room, you can talk and make phone calls without worrying about the eyes of others, and you don't have to worry about a third party seeing the materials spread out on your desk.
　 The plan has been very well received by customers, with the number of users increasing approximately tenfold compared to the same period last year.

　In the recent survey on telework spaces, many respondents indicated that using a telework space allows them to "create a clear distinction" and "focus better." Additionally, "karaoke boxes" ranked high as telework spaces with high satisfaction, indicating a high demand for karaoke rooms.

　At Big Echo, starting with the number one item 'charger' that people want to borrow, USB cables and other items are available for lending. ^*2 In addition to conducting this, you can also use the monitors permanently installed in the room for the second-ranked 'monitor'.

　The basic charge for 60 minutes is 500 yen (tax included) per person, and if used by multiple people, it is available for 2,500 yen (tax included) per room for 6 or more people. Since all types of soft drinks are all-you-can-drink, you can use it comfortably for long periods.

　Please make use of Big Echo as a telework space.

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  1 Kasai store excluded.
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  Loan items vary by store.